Everything you need, all in one place.

With the new technologies and broader solutions in the marketplace, weighing the impact of so many available options requires the assistance of experts to plan, facilitate and guide an organization through the technology evaluation and product selection process. It takes an even broader and deeper level of expertise to deliver a complete solution, from strategic planning to implementation. XY-Systems as a firm dedicated to assisting organization throughout the entire process of planning, selecting, implementing and managing the changes associated with the systems to meet their human resources information management goals.

Equally as flexible as our applications, our services can be selectively mixed and matched to fit your organization’s specific needs and initiatives. We can provide you with local services or help you roll out global solutions. Over time, we can also help you realign your service mix to meet new demands and priorities.

-Our Commitment to customer support encompasses the
following major services:

  • Advanced Information Technologies Services
    • Software Selection Services
    • Implementation Services
      • Project Planning
      • Project Management
      • Implementation Planning
      • Business Planning and Process Design
      • Technology Assessment
      • System Design and adaptation
      • Interface Development
      • Data Conversion and System Migration
      • Application Integration
      • Ongoing Post Installation Support
      • Benchmarking
    • Consulting Services
    • Education and Training Services
  • Desktop Productivity Enhancement
  • Advanced Technologies Development for the Internet
  • Customer Support
  • Client/Server, Network Architecture and Cabling Design
    and Installation
  • Custom Solutions
  • Pilot Test Facilities
  • Life Cycle Application Services

SOFTWARE

Integrated Manufacturing and distribution application software provides the foundation for managing manufacturing and distribution organizations and has a profound impact on the ability of an organization to compete in the marketplace. Companies are faced with replacing critical applications about every 5 to 7 years. Due to the ever-increasing cost of ownership (acquisition and maintenance) of these systems, and the large number of options available in the marketplace, it is critical to select the right application.

XY-Systems practice provides software selection support tailored to companies with manufacturing and distribution operations. Our consultants are experienced in managing the selection process, have current knowledge regarding financial software characteristics, and utilize tools for evaluating manufacturing and distribution applications objectively.

EDUCATION

The ultimate success of any system is determined by how well it informs and supports its end users. We believe ensuring that users are able to receive maximum benefits from an organization’s technology investment is a critical and often overlooked step in the project life cycle. Our specialized training consultants work with our clients throughout the project so that end user education is an integral part of the process, not an afterthought.

XY-Systems provides end-user training and education covering a wide array of activities designed to communicate information concerning new or redesigned systems to specific audiences. Effective education plays an important role in shaping the perception of a new system and managing its integration into everyday use. We advocate defining the strategy, scope and components of the education and communication plan early in a project to ensure consistency and appropriate timing for training delivery.

The objective is to deliver a comprehensive, easily understood educational program. We recognize that organizations will require varying degrees of training and different type of delivery methods.

Our courses are “process oriented,” which means they focus on comprehensive scenarios that you can easily apply to your business. And since all XY-Systems courses are conducted in a hand-on environment, you get first-hand experience that you can apply in your own work setting.

CONSULTING

In addition to our Implementation Services, XY-Systems provides a full range of business, application and technical consulting services. Optimization Services can help you to best position yourself for the future as well as to systematically realize the maximum value of your software. As you upgrade your software, our implementation and technical consultants can provide assessment and planning services and assist you in realizing business improvements by taking advantage of new enhancements.

IMPLEMENTATION

As the role of business information has changed in organizations, so have the systems used to collect, record, analyze and disseminate this information. The robustness and flexibility of the client/server environment has changed the face of technology, allowing organizations to redefine the way people do their jobs, and presenting new challenges to organizations seeking to achieve the maximum benefit from information.

XY-Systems has developed an implementation methodology that uses the flexibility of the client/server environment to its full advantage by involving end-users in the early design of the system and using their knowledge of the organization’s business process in a prototyping setting. Our interactive approach to planning and system/business process design which accelerates a project by developing a comprehensive implementation plan and a prototyped system design while identifying all required product adaptations during the early phases of a project. The process involves users immediately by putting their knowledge of an organization’s business functions to work during the critical planning and design stages. We’ve found that by bringing users in at the start of the project their ownership of the process is assured, realistic expectations are set and their investment in the results supports long-term success.

Using enhanced tools and proven methodologies, our Implementation Services ensures your success by minimizing risk and reducing the time it takes to get up and running. By working with you to determine your overall business objectives, our consultants quickly link your business requirements to the application functionality. They can help you fine-tune the design of your solution and develop an effective implementation plan, we train your team to be self-sufficient, speeding your return on investment and boosting your system advantage. Finally we can assist you in accessing and maximizing your solution benefits and positioning your company for continuous improvement.

To gain maximum advantage from application solutions in today’s dynamic business world, your implementation has to be right on the money. To extend the life cycle of your technology investments, you need services that are as flexible and adaptable as your software.

Our project managers average over 10 years of experience involving complex issues for large organizations. They have practical experience in implementing sophisticated systems from corporate to plant floor. They are multi-disciplined and have experience in enterprise resource planning for enterprise solutions ranging from financial, sales and distribution, manufacturing management to highly industry focused applications such as EDI. Their knowledge and expertise have been proven to minimize risk and maximize your return-on-investment in information technology.

You know how critical it is to get up to speed quickly. Whether it is meeting the year 2000 deadline or gaining a competitive advantage with new technology, XY-Systems’ emphasis is on increasing your “time to benefit.” And with XY-Systems, your implementation can be on time and on budget.

WEB INTEGRATION

Key activities: evaluation, development, customization, implementation and support of advanced web/internet consumer services and business application.

In addition, we have implemented an extensive advanced technologies development program, designed to help companies make the most of the new opportunities that the web/internet offers for promotion, distribution and sales.

Our tools will allow you to create and sustain business to business and consumer “communities” that add power to your web sites.

CUSTOMER SUPPORT

A company dedicated to exceptional customer support, XY-Systems’ most fundamental value since its inception has been to provide exceptional customer service. We believe that our success completely depends on our ability to work as a trusted partner with each customer. As a result, we work directly with customers, not through third-party vendors or dealers, in all phases of the relationship, including sales support, implementation, training, and telephone support. To accomplish our support goals, more than 80% of our staff is dedicated to product development, support and training.

Our customer support provides you with access to our industry and application expertise as well as new enhancements of the application. Our customer support team, staffed by skilled, experienced professionals with wide rage of application and technical skills is uniquely qualified to understand and respond to your business challenges. Our customer support centers utilize the latest technology to facilitate hands on problem solving. Whether you staff your own help desk or use our response lines, our goal is to maximize the productive use of your technology investment.

Every day XY-Systems’ telephone hot-line service is the source for solutions relating to the operation of enterprise resource management systems, accounting issues, and system configuration. Our support lines are open each business day with supplemental emergency support available during off-hours and on weekends. XY-Systems maintains a sophisticated system for tracking queues, call-back times, problem escalation, and customer history and profiles. Our “two-hour call-back” policy ensures that your call will be returned by an experienced support representative with two hours of your initial call.

HOSTING

In today’s competitive marketplace your business requires a cutting edge global presence. XY Systems offers a complete package of solutions to advance your business’s presence on the Internet. XY Systems web hosting services offer a variety of easy and affordable options designed to fit your individual needs. We specialize in using current development tools and technologies to deliver your web information to your clients in a professional and reliable manner. Our highly trained technical support staff can guide you through the process of developing a powerful internet identity while making sure that your site is always up and running.

XY Systems takes every precaution to maintain the security of your website. Our state of the art Hewlett Packard servers are monitored 24/7. Your data is safely stored behind software and hardware firewalls, and backed up everyday. In addition, XY Systems specializes in NT hosting for greater compatabily with your existing software.

Access to your website is enhanced by XY Systems’ dedicated connection to the backbone. This dedicated, permanent connection makes your website available quickly and reliably without the delay caused by shared communication lines.

Contact XY Systems’ Web Hosting department for further information and pricing for the hosting package that meets your needs.

GRAPHICS

A successful web site provides users with a compelling image of your business. At XY Systems we transform your ideas into a concrete voice and presence on the Internet.

XY Systems can help you develop or revamp your corporate identity for today’s multimedia presentation environment. We offer a panoply of services to meet all your graphic needs. From Website design to video presentations, XY Systems is your one stop shop. XY Systems has the expertise to develop your online marketing strategy and create custom web sites that project your unique web presence.

What we offer:

  • An expertise stemming from wide-ranging experiences
    and savvy.
  • A foundation in web site design and marketing strategy
    enriched by creativity, vision, and an urge to have our
    clients succeed.

A website custom made to your needs and specifications.
At XY Systems we believe that we succeed when our clients succeed. The road to Internet success can seem long and complicated for any company, large or small. The smartest business decision you can make today is to implement a dynamic multimedia presence – created by the professionals at XY Systems.

We will work with you to determine the specific needs of your business and how to best present them on the World Wide Web. These ideas will help to mold the design and look of your web site. Once the design is completed, our highly trained development staff will begin making your web site a reality.

We will work with you as a team throughout the course of your site development. The end result of this effort will be a site that embodies all of your corporate goals. If you are planning a website or need to upgrade your current site, let XY Systems make the difference.

  • Website Design Services
    Our website design team can work with you at any stage
    of development. Whether you want to spruce up your
    existing site or start from scratch, our award winning
    design team can assist you.
  • Corporate Identity/Logos
    We can create a new corporate identity and logo for
    product branding and instant recognition.
  • Video Presentations/Demonstration
    Our video editing team can create dynamic presentations
    for all your promotional needs.
  • Brochures/Letterhead
    We will create printed materials that unify with your
    website.
    CD ROMs
    CD ROMs are an inexpensive way to produce a high volume catalog with high quality images of your product and interactive capabilities.

E-COMMERCE

E-commerce is the fastest growing business on the inerenet, and at XY Systems we can provide you with everything you need to get your online business started.

All our plans include access to SSL (Secured Socket Layer). Information submitted by customers via a secure form is encrypted en route to our server. Besides SSL, our hosting plans support various features for you to choose from. The plan you need is determined by how you prefer to receive orders and process payments.

Electronic commerce or “e-commerce” has the potential to impact every business, every industry and every market. Through our e-commerce initiatives, we have seen first hand how this force is transforming the way that companies do business. We use a combination of off the shelf applications like Microsoft Site Server and Merchant Server with custom applications we have developed in house. This enables us to develop e-commerce solutions faster and to get your company selling online sooner.

Our SQL-based propietary e-commerce enhancements allow us to effectively engage not only the Business-to-Business e-commerce market, but also the Business-to-Consumer retail market. This allows our clients to break free of older EDI solutions and to conduct business with more efficiency and flexibility. If you are considering developing an e-commerce site or just have a few more questions, XY Systems has the appropriate level of expertise.

We know that choosing an Internet Service Provider or a Web Hosting Provider is a decision you would prefer to make only once. XY Systems is committed to providing the excellent service you’ll want to stay with. We offer exceptional customer satisfaction by exceeding, and not just meeting, our client needs and expectations. We give you fast reliable connectivity, a broad range of web hosting and e-commerce services and dedicated friendly support. XY Systems is the Internet Service Company of choice for individuals and businesses seeking the highest level of reliability and customer service.

WEB APPLICATION

Once you have your website up, XY Systems can guide you to the next level by offering various applications to enhance customer service or deliver products via the Internet. If you are looking for ways to enhance productivity, or if you have an idea for a software application, XY Systems is here to help. Talk with our team of professionals and we can help you determine what you need, how to implement it, and then develop the solution for you. With our extensive Internet knowledge we can help define your needs. XY Systems will then develop those applications for you.

XY Systems can put the power to support your projects within your organization, with comprehensive training. Our team will evaluate your needs and work with you to make certain that you have the right solution. Contact us for more information about web applications development.

DATABASE DEVELOPMENT

XY Systems development team has many years of experience in database application development. We have worked on database internals and interoperability tools internals for several database vendors. This experience uniquely qualifies XY Systems to guide customers through the complex process of database application development.

Our experts work with you to design a system that will meet or exceed your expectations. Once we determine your required functionality, we implement the database based on your needs combined with our proven methods of relational database development and management. After initial setup of your database, you might determine that there are additional processing or reporting functions required to suit your needs. We will work with you to define these additional requirements and continue to enhance the existing system. XY Systems specializes in databases developed for the commercial environment.

One of the most frequently requested database management projects is the migration of entire databases to newer software applications from older legacy database structures. XY Systems excels at unifying and maintaining the integrity of these divergent databases.

Finally, if you have a database and would like to integrate it with your existing website, gathering or delivering data, we have the expertise to help you define your requirements. We have expertise in this area and can help you determine the requirements, then build and implement the application. We can guide you through an often treacherous and laborious process and put your data to work for you.

CUSTOM PROGRAMMING

XY Systems has extensive experience in custom software development using current programing languages, especially in the areas of database management and e-commerce. In addition, we have created new software applications, and provide maintenance and enhancement programming for existing applications.

XY Systems provides development expertise for companies interested in creating Web Database Applications, or integrating their current database onto the Web. We can also utilize our expertise to add versatility to data that is currently gathered off the web via a regular form, by linking an ASP page with your SQL database, for example.

Custom programming services can be scaled according to the size and complexity of your specific needs. Please contact us for a consultation and estimate.

ONLINE MARKETING

Just having your domain name registered, a process which XY Systems can perform for you, will not guarantee a successful internet-based business. Your goals of servicing your existing customers and attracting new business will not be accomplished until your website has been promoted. XY Systems can help you get the maximum benefit of your website while staying within your budget.

From the actual design of the Website to the registering your domain with various search engines, from optimizing the HTML code to entering into partnership agreements, XY Systems’ experience in website promotion will generate and build your business in today’s competitive online business market.

At XY Systems we have learned that by designing and implementing a website marketing campaign your company will clarify and unify its overall marketing strategy, infusing it with new life and direction. And because the promotion of your website needs to be continuously maintained, the integration of website marketing with your company’s marketing strategy revitalizes that effort on a more continuous basis, driving the expansion of your business ever forward.

The many techniques and software utilities that XY Systems has found to be successful in website promotion should be integrated into the website design at the earliest stages of development. If you choose to have XY Systems promote your website, our Website Design Team will work with you throughout the course of the design and implementation process for optimum results.

  • Online Marketing can include all or just some of the
    following strategies:
  • Registering your Web site with Internet search engines
    and directories
  • Issuing a press release
  • Contacting newsgroups
  • Exchanging links with other Web sites
  • Purchasing ad banners on other Web sites
  • Running on-site events and promotions
  • Issuing an e-newsletter for interested organizations
  • Conducting a direct e-marketing campaign or mass
    mailing to your existing customer base
  • Integrating your traditional marketing and sales programs
  • Monitoring your activity for quick response to changing
    market conditions